Booking and contracting conditions

The current rates are available to customers at the reception office and on the booking engine on the website.

The maximum capacity of the plot is 6 people (including babies / children).

The pitch rate includes 2 persons + 1 vehicle (motorhome or campervan).

Children under 5 years old do not pay. The rest are considered as extras and their amount varies according to the current rate.

Pets are allowed at no additional cost.

Rates are WITH TAXES INCLUDED.

For payment through an online gateway, the supported methods areVisa and Mastercard.

Electricity cannot be contracted for periods shorter than the total number of nights reserved.

The final price of your stay at the time of booking your reservation refers to the information provided by the client at the time of said reservation. Any modification by the client both of the dates of the reservation and of any service subject to a price may entail a modification of the final price of the stay. At the same time, and for reasons of availability of plots, if after the contracting of a stay the client notifies reception that he/she wishes to extend it, this will be possible as long as there is availability at the time of the request.

BOOKINGS

The customer, at the time of booking either through any of the available channels, undertakes to read these general terms and conditions of businessbeing the payment of the deposit and the total price of the contracted stay as a sign of acceptance of these and Nomadic Valencia Camping Car’s internal regulations..

The reservation conditions are as follows:

A deposit of 25% of the amount of the stay will be paid at the time of booking, with a minimum deposit of €10. The balance is payable on arrival. Reservations will be confirmed upon receipt of the above-mentioned payment..

Bookings that are not paid in advance at the time of booking are not considered firm bookings. Contact reception as soon as possible (phone, e-mail, whatsapp) if you have problems with the payment.

Direct booking of stays (on arrival at the campsite without prior reservation):

The full amount of the stay must always be paid in advance, at the time of check-in.

For stays of more than 15 nights, with the prior approval of the establishment’s management, payments may be made in instalments.

If a customer decides to terminate his stay before the end of the initially contracted period., he/she will be obliged to pay the difference between the rate initially applied according to the period he/she booked and the rate that corresponds to the number of days he/she has finally stayed overnight in the case of rates with discounts for extended stays. At the same time, the company will not refund the amount corresponding to the nights not enjoyed, and the pitch will be at the disposal of the company at the moment the client leaves the accommodation.

CHANGES AND CANCELLATIONS

Any modification or cancellation of a confirmed reservation must be communicated in writing by the reservation holder or authorised person to be sent by e-mail to the following address:

info@campingnomadic.com

In case of cancellation, the refund of the advance payment of the reservation will be made as follows:

With more than 1 month’s notice: 90% of the advance payment.

From 7 to 30 days: 50% of the advance payment.

Less than 7 days: 0% of the advance payment.

Any amount to be refunded will be reimbursed in the same way in which the advance was paid.

Si el cliente lo solicita, we offer to keep the amount of the deposit to be used for a future booking with a stay during the next 6 months from the date on which the cancellation was communicated.

DISCOUNTS AND RATES FOR LONG STAYS:

Depending on the period of the year in which you make the reservation and the number of nights, you may enjoy discounts or special prices for long stays. All discounts are applied on the plot fee (standard, superior, superior XL plot). Extended stay rates (from the fourth night onwards) apply at the pitch rate. Discounts are not cumulative with other promotions. The reservation system on our website will automatically calculate the final price, taking into account the discounts and rates in force at the time of your reservation.

Discounts and rates for long stays are added advantages that can be canceled at any time by the Company, although it undertakes to inform its clients of that change or cancellation.

Discounts thatrequire the presentation of a physical document to prove its validity are excluded from the automatic calculation. Please inform them of the possession of this document either at the time of booking or at the time of arrival at the establishment.

PRESENTATION / NO SHOW

Entry time: from 12:30h onwards. Departure time: ALWAYS BEFORE 12 noon, REGARDLESS OF THE TIME OF CHECK-IN.

Late check-out: It is possible to extend the day of departure until 19h by means of the late check-out rate, the amount of which is 50% of the price of the pitch. This service is subject to availability at the time of check-in.

The reservation that does not arrive on the scheduled day will be kept until 12:00h the next day. From this moment and if there is no news from the client, it will be considered null and the amount paid will be available to the company. In the event that the client arrives after the arrival date, he must pay for the day not enjoyed.